FAQs

How do I obtain access to the virtual meeting?

All paid registrants will have a user login account created on the KnowledgeConnex Learning Management System (LMS).

All paid registrants will receive an email within 2 business days from receipt of payment.  This email will provide you with your user name and password.

Below are the access instructions that you will need in order to access the virtual meeting.

Instructions:

1 – To login visit https://www.elearningconnex.com

  • Use the username and password that was provided to you in the email sent from KnowledgeConnex.

 

2 – After you login, you will be taken to “My Courses“.

  • Under My Courses, you will see a link to your new online course – AzHIMA | 2020 Virtual Annual Meeting
  • Click on the link to AzHIMA | 2020 Virtual Annual Meeting
  • Then go to the bottom of the page and you will see a heading “Course Content“. Click on a session name under the heading Course Content.
  • IMPORTANT: If you do not see “Course Content” at the bottom of the page or “Start Course” on the blue button on the right side of the page (see example screenshot) then you will need to REFRESH YOUR BROWSER. Learn more about refreshing your browser.

 

3 – You will have 60 days to access the AzHIMA | 2020 Virtual Annual Meeting.

4 – CE Certificate

  • You will have access to the CE AFTER you click on EACH OF THE SESSIONS listed under Course Content.
  • You can access by going to “My Certificates”. When you click on a certificate, the certificate will either automatically download or will automatically appear. This will depend on your browser.

 

5 – Virtual Networking

  • After you login, be sure to check out the 2020 AzHIMA Virtual Annual Meeting Networking Group and “Subscribe” to the discussion threads. Feel free to post any discussion topics or questions on this discussion board, and you can also direct message any attendee within the platform.
  • Consider uploading a photo to your account so we can put a face to a name.

 

If you need further assistance, please click here.

How do I receive my CE credit for the virtual meeting?

  • You will have access to the CE AFTER you click on EACH OF THE SESSIONS listed under the Course Content.
  • You can access by going to “My Certificates”. When you click on a certificate, the certificate will either automatically download or will automatically appear. This will depend on your browser.

How long will I have to listen to the recorded sessions?

You will have 60 days to access the the virtual meeting once the access instructions have been emailed to you.

I can not access the virtual meeting content after clicking on the meeting name under “My Courses”.

If you do not see “Course Content” at the bottom of the page or “Start Course” on the blue button on the right side of the page (see screenshot) then you will need to refresh your browser.

Learn more about refreshing your browser.

Does AAPC recognize AHIMA CEs?

CEUs are accepted from programs sponsored by AHIMA national offices and the state or regional AHIMA branches.

One hour of instruction is worth one CEU. A certificate of attendance or completion is necessary to show participation.

Source:  https://www.aapc.com/medical-coding-education/help/

What is the cancellation policy?

Please visit the terms and conditions.

I have a question about my registration or I need to revise my registration. Who should I contact?

Click here if  you have any registration questions.

I need a W-9 for your tax ID.

Click here for the W-9.  Please note that the payment will be made to KnowledgeConnex and not PHIMA.

I need your mailing address to mail my check.

When paying by check, select “offline/mail” under payment options in the shopping cart. You will later see instructions to print the invoice page and mail your payment to KnowledgeConnex. The mailing address will be on the invoice. Make your check payable to KnowledgeConnex.